Shipping & Returns

Total Standard Priority
25.00 and under $10.00 $24.00
25.01 to 50.00 $13.00 $27.00
50.01 to 75.00 $15.00 $29.00
75.01 to 100.00 $18.00 $32.00
100.01 to 200.00 $20.00 $34.00
200.01 and over Freight billed at 10% Freight billed at 17%

 

Delivery:
Orders are shipped UPS or FedEx Ground unless otherwise advised. All freight charges will be added on to your invoice when the items ship. Please call us at (800) 419-0996 or email us at Apartments@midwestgrp.com if you have any questions or if you would like an estimate of your shipping charges.

Exchanges and Returns:
Merchandise returned for exchange or refund will receive our prompt attention. Please call a customer service representative at (800) 419-0996 to request a Return Authorization Number. When returning merchandise, please include all original packaging and paperwork you received with your order. For your protection, insure all parcels. For returns, please use the following address:

 

Apartments.com Online Store
c/o Midwest Promotional Group
5900 Archer Road
Summit, IL 60501
Attn: Returns & Exchange Department
RA#
 

Contact Us:
You can reach us...

 
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Midwest Promotional Group • Phone: (800) 419-0996 • Fax: (708) 277-0977