Shipping & Returns

Our Guarantee:
If you are not completely satisfied, we will gladly replace the merchandise or, if you prefer, refund your purchase price.

Delivery:
Orders are shipped UPS Ground unless otherwise advised. All freight charges will be on to your invoice when the items ship. Please call us at (800) 419-0996 or email us at Colonial@midwestgrp.com if you have any questions or if you would like an estimate of your shipping charges.

Exchanges and Returns:
Merchandise returned for exchange or refund will receive our prompt attention. Please call a customer service representative at (800) 419-0996 to request a Return Authorization Number. When returning merchandise, please include all original packaging and paperwork you received with your order. For your protection, insure all parcels. For returns, please use the following address:

 

Colonial Properties Trust Online Store
c/o Midwest Promotional Group
5900 Archer Road
Summit, IL 60501
Attn: Returns & Exchange Department
RA#
 


International orders:
Online orders using credit cards can only be taken from within the United States. For international orders, please call +01-708-277-0987 or e-mail us at Colonial@midwestgrp.com

Contact Us:
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Midwest Promotional Group • Phone: (800) 419-0996 • Fax: (708) 277-0977